Frequently Asked Questions

1. Do you have online ordering?
2. How can I be sure I'm dealing with an honest company?
3. How can I pay?
4. Why aren't there prices on your website?
   • We don't list prices on our website because unlike our competitors, they are not fixed prices. Our prices reduce depending on the number of appliances on your order, therefore the prices vary from order to order as we continually strive to bring you the best prices available.
5. Are these graded goods?
6. Where do you deliver to?
7. What is the lead time on orders?
8. Do your quotes include V.A.T.?
9. What happens if the stock is not available?
10. What happens if anything is damaged in transport?
11. What if I'm not having my kitchen fitted straight away?
12. Do you install appliances?
13. Do you install gas appliances?
14. If there's a problem with my new appliance, do you repair it?
15. Do you price match?
16. Do you dispose of old fridges and freezers?